Freshservice, a cloud-based IT service management solution, is a part of Freshworks Inc., a company that provides a variety of software solutions for customer engagement and IT service management. Freshservice…
It’s been a rough month for generative AI (GenAI). First, AWS launched Amazon Q, its answer to Microsoft’s Copilot, only to have its own employees warn of “severe hallucinations” and data leaks.…
This is a walk and chew gum moment for broadband-for-all advocates. On the one hand, the Federal Communication Commission new digital discrimination rules have the potential to reign in egregious…